Company Overview: Pureflow is a dynamic and growing organization that values teamwork, integrity, and excellence. We provide essential support and services to our field teams, enabling them to deliver top-notch customer service and achieve outstanding results. Our commitment to employee growth is unwavering, and we offer a productive and engaged work environment that fosters personal and professional development.

Job Description: We are seeking an Operations Coordinator who thrives in a well-organized team and enjoys contributing to a positive work atmosphere. The ideal candidate is well organized, analytical, and takes pride in delivering excellence. As an Operations Coordinator, you will play a crucial role in supporting our field teams through back-office assistance, tools support and training, and logistical support. Your problem-solving skills, effective communication, and dedication to refining process efficiencies will be key assets in this role.

Key Responsibilities:

• Collaborate closely with field technicians in the office, shop, and field environments.
• Provide exceptional customer service to internal and external stakeholders.
• Coordinate and manage various business processes, including customer service, billing, quoting, inventory management, and team scheduling.
• Support field teams with back-office assistance, tools support, and training.
• Identify and implement process improvements to enhance overall efficiency.

Benefits: We offer a comprehensive benefits package to all our employees, including:

• Competitive and experience-based compensation.
• Opportunities for personal and professional growth within the company.
• Training, tools, and ongoing support to foster your development.

Requirements:

• Minimum of 5 years of management experience of field operations
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Comfortable collaborating with field technicians in various work settings.
• Previous experience with ERP systems, such as Microsoft Dynamics, is a plus.
• Knowledge of or experience in coordinating or managing multiple business processes.
• Experience in coordinating service activities across multiple clients is beneficial.

Benefits:

• 401(k)
• 401(k) matching after one year of service
• Medical insurance
• Dental insurance
• Life insurance
• Health savings account
• ST/LT Disability Insurance
• Paid time off
• Referral bonus program
• Tuition reimbursement